iQ Conversentra | AI Conversation & Call Analysis Platform

Listen Smarter, Sell Better

Hear What Your Customers Are Actually Saying.

iQ Conversentra is an AI-powered platform that analyzes sales calls and customer recordings in seconds. It detects sentiment, emotion, and tone shifts to deliver deep insights into speaker dynamics. By uncovering exactly what drives successful outcomes, your team can coach more effectively, communicate with total clarity, and close more deals with data-backed confidence.

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Why Teams Choose Conversentra

Because the best insights are hiding inside conversations you never have time to review

Know How Your Customers Really Feel

Conversentra goes beyond basic speech-to-text. It analyzes the emotional tone of every conversation detecting positive, negative, and neutral sentiment across the entire call. You see exactly where customer mood shifts, what triggers engagement, and where frustration builds. This isn't a transcript. It's a map of how your customer interacts.

Understand Who's Driving the Conversation

With built-in speaker diarization, Conversentra identifies and separates each speaker in a recording, giving you per-speaker sentiment, talk-time ratios, and influence metrics. Understand whether your rep is dominating the conversation or letting the customer lead and see how each speaker's tone evolves throughout the call.

Get Recommendations, Not Just Reports

After every analysis, Conversentra doesn't just show you data it tells you what to do with it. AI-generated improvement recommendations highlight specific moments where communication could have been stronger, suggest adjustments to tone or pacing, and flag patterns across multiple calls that indicate coaching opportunities.

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Works with the Recordings You Already Have

Upload audio or video files in any common format, MP3, WAV, MP4 and Conversentra processes them automatically. No special recording software required, no integrations to set up on day one. If you have a call recording, you can analyze it. Drag, drop, and get insights in seconds.

From One Rep to the Whole Floor

Scales with Your Sales Organization

Start by analyzing a handful of critical calls. Scale to process every customer conversation across your sales team. Conversentra handles surfacing patterns, trends, and coaching insights across hundreds of interactions, so managers don’t have to listen to every recording.

See Conversentra in Action

Watch how a sales call recording gets uploaded, transcribed, and analyzed with sentiment scoring, speaker breakdown, key conversation drivers, and AI-generated coaching recommendations, all in under a minute.

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What Makes iQ Conversentra Smart

AI-Powered Sentiment Analysis

Understand customer emotions across every conversation. Conversentra scores sentiment in real time, highlighting positive, negative, and neutral segments so you can see exactly how the customer felt at every point in the call with precise clarity.

Tone and Mood Breakdown

Go deeper than overall sentiment. Conversentra breaks each conversation into sections and maps tone shifts throughout, showing you where the mood turned positive, where frustration appeared, and what topics triggered each change.

Speaker Diarization & Dynamics

Automatically identify and separate each speaker in a recording. See per-speaker talk time, sentiment scores, and interaction patterns. Understand who led the conversation, who listened, and how speaker dynamics influenced the outcome.

Key Conversation Drivers

Identify the specific topics, phrases, and moments that sparked customer engagement or disengagement. Conversentra surfaces the turning points in every conversation, so you know exactly what's working in your pitch and what's falling flat.

AI Improvement Recommendations

After every analysis, get specific, actionable recommendations to improve future conversations. Conversentra identifies coaching opportunities at the individual and team level from pacing and tone adjustments to content and messaging refinements.

Secure and Compliant

All uploaded recordings are encrypted using industry-standard protocols. The platform complies with global data protection regulations, ensuring sensitive business and customer data is handled safely and confidentially.

Works With Your Existing Stack

iQ Conversentra plugs into your CRM, communication tools, and business systems; so every insight from every conversation feeds directly into the workflows your team already uses.

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Hours saved per week

Automated analysis replaces manual call reviews, freeing managers to focus on coaching instead of listening

Improved close rates

Teams using conversation intelligence identify and replicate winning patterns faster

Faster rep onboarding

New hires learn from AI-analyzed top-performer calls instead of shadowing for weeks

What Sales Teams Are Saying

From individual reps to sales leaders — Conversentra changes how teams learn from every call

[Name] / VP of Sales, [Organization]

We used to review maybe 5% of our calls manually. Now Conversentra analyzes every single one and flags exactly where our reps need coaching. Our close rate improved within the first quarter.

[Name] / Sales Enablement Manager, [Organization]

The speaker dynamics feature was an eye-opener. We discovered our top closer actually talks less than anyone on the team — they let the customer lead. That insight alone changed our training approach.

[Name] / Account Executive, [Organization]

Uploading a call and getting a full sentiment breakdown in seconds is something I didn't think was possible. The recommendations are specific and actually useful — not generic advice.